sakti123 Platform Privacy Notice

This page describes what we collect when you use sakti123 and how we keep that data protected. We take your privacy seriously—from the moment you register on our platform to every deposit you make via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, or e-wallet.

When you open a sakti123 account, we ask for personal information to verify your identity, process your payments, and comply with local financial regulations. We do not sell your data to third parties, and we do not use it for marketing beyond your account on our platform. This notice explains what we collect, why we collect it, how long we keep it, and what rights you have over your information.

Whether you're accessing sakti123 from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another supported region, our data protection practices remain consistent. Read on to understand how we handle your privacy.

What we collect on sakti123

We collect several categories of data when you use sakti123. First, we collect identity information: your full name, date of birth, phone number, email address, and residential address. This is required to open your account and to comply with Know Your Customer (KYC) regulations in the jurisdictions where we operate.

Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, date, and time. For bank transfers to mobile banking, local payment, online payment, or e-wallet virtual accounts, we store the transfer details and confirmation. We do not store your full payment credentials (such as your complete card number or e-wallet password); instead, we store only the information needed to process and verify your transaction.

Third, we collect activity data. We track which games you play on sakti123—whether you're betting on Liga 1 football, playing live-dealer tables like blackjack or roulette, spinning slots such as Aviator or Sweet Bonanza, or trading esports markets like Mobile Legends or Free Fire. We record your bets, wins, losses, and account balance changes. We also log your login times, device type, and IP address to detect fraud and ensure account security.

How we use your data on sakti123

We use your identity and payment data to open and maintain your sakti123 account, to process your deposits and withdrawals, and to comply with anti-money-laundering (AML) and Know Your Customer (KYC) regulations. These are legal requirements in every jurisdiction where we operate, and we cannot provide our service without collecting this information.

We use your activity data to detect fraud, prevent underage access, and identify suspicious patterns (such as multiple accounts under the same person or rapid large withdrawals). We also use it to resolve disputes—if you report a missing deposit or an incorrect payout, we review your transaction history to investigate.

We may use your contact information (email and phone) to send you account notifications, such as login alerts, deposit confirmations, withdrawal status updates, and important policy changes. We do not send promotional emails or SMS unless you opt in. You can manage your communication preferences in your sakti123 account settings at any time.

Third parties and data processors

We work with third-party service providers to operate sakti123. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers), hosting providers (who store our servers), and fraud-detection services. We share only the minimum data necessary for each provider to do their job. For example, we share your payment details with payment processors to confirm your deposit, but we do not share your gaming history with them.

Our servers may be located outside your jurisdiction. This means your data may be transferred to and stored in countries other than Indonesia. We ensure that all data transfers comply with applicable data-protection laws and that our third-party processors maintain the same security standards we do.

• 1
  Payment processorsDeposit & withdrawal

  We share payment details with online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and your bank to process transactions.

• 2
  Hosting and security providersInfrastructure

  We share account and activity data with hosting providers and fraud-detection services to keep sakti123 secure.

• 3
  Legal and regulatory authoritiesCompliance

  We may share data with tax authorities, financial regulators, or law enforcement if required by local law.

How long we keep your data

We keep your identity and payment data for as long as your sakti123 account is active, plus a minimum of five years after you close it. This is required by anti-money-laundering regulations in most jurisdictions. Your activity data (bets, wins, losses) is retained for the same period to support dispute resolution and fraud investigation.

Once the retention period expires, we delete or anonymize your data. You can request deletion of your data earlier by closing your account and contacting our support team, but we may retain some information if required by law.

Your rights and how to exercise them

You have the right to access your personal data, to correct inaccurate information, and to request deletion of your data (subject to legal retention requirements). You also have the right to object to certain uses of your data and to request a copy of your data in a portable format.

To exercise any of these rights, contact our support team via the channels listed in our account support page. Provide as much detail as possible about your request—your account email, the specific data you're asking about, and what action you'd like us to take. We will respond within 30 days.

Security and data protection on sakti123

We protect your data using industry-standard encryption and security practices. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed and never stored in plain text. We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access.

However, no security system is perfect. While we work hard to protect your data, we cannot guarantee absolute security. If you suspect unauthorized access to your sakti123 account, change your password immediately and contact our support team.

Cookies and tracking on sakti123

We use cookies to remember your login session, to track your preferences (such as your preferred language or theme), and to analyze how you use sakti123. These cookies help us improve our platform and detect fraud. Most cookies expire when you log out, but some persist for up to one year to remember your preferences.

You can disable cookies in your browser settings, but doing so may affect your ability to use sakti123. We do not use cookies to track you across other websites—only within sakti123.

Contact us about privacy

If you have questions about this privacy notice, how we use your data, or how to exercise your rights, contact our support team. You can reach us via email, phone, or the live-chat feature in your sakti123 account. Our team typically responds within one business day.

We may update this privacy notice from time to time to reflect changes in our practices or in applicable law. We will notify you of material changes via email at least 30 days in advance. Your continued use of sakti123 after a change takes effect means you accept the updated notice.